Retail Consumer Lending
Level Five brings years of experience in the field to a high quality of retail lending consulting for credit unions wishing to improve department efficiencies, maximize results, increase profitability and strengthen member relationships. We understand credit union lending and offer real world, practical advice that enables credit unions to maximize their potential return from consumer loans.
Our services include:
- Job description analysis
- Individual skills assessment for lending staff
- Staff Questionnaires
- Review of lending operations processes
- Detailed Workflow Analysis
- Loan and Mortgage File Reviews
- Assessment of Quality Control Procedures
- Evaluation of knowledge gaps
- Recommendation of relevant training
- Review of lending policies
- Recommendation for policy changes; amendments
- Ensure compliance with regulatory requirements
Our credit union clients also receive assistance in implementing recommended changes, and cite increased profitability and heightened efficiencies as part of their return on investment in our services. Level Five has the resources to assist credit unions in the area of delinquency control and monitoring. We offer an independent third party assessment that can assist in implementing plans to limit losses.
|
